Terms & Conditions

Please read these terms carefully before using our website and services.

Effective Date: January 1, 2024

1. Acceptance of Terms

By accessing or using the Priyanka Traders website ("Site"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, please do not use our Site or services.

📌 Important: These Terms constitute a legally binding agreement between you and Priyanka Traders. By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site following any changes constitutes acceptance of those changes.

2. Eligibility

By using our Site and services, you represent and warrant that:

  • You are at least 18 years of age or accessing the Site under the supervision of a parent or guardian
  • You have the legal capacity to enter into a binding contract
  • You will provide accurate, current, and complete information when making purchases
  • You will not use our Site for any illegal or unauthorized purpose
  • Your use of the Site does not violate any applicable laws or regulations

3. Products & Pricing

We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that:

  • Product descriptions, images, or other content is accurate, complete, reliable, or error-free
  • Product prices are current and subject to change without notice
  • Colors and images displayed on your device accurately reflect the actual product
  • Products will be available in stock at all times

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

⚠️ Price Disclaimer: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

4. Orders & Payments

When you place an order on our Site, you agree to the following:

  • Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including product availability, pricing errors, or suspected fraud.
  • Payment Methods: We accept various payment methods including credit/debit cards, UPI, net banking, and cash on delivery (where available).
  • Order Confirmation: You will receive an email confirmation once your order is successfully placed. This does not guarantee acceptance of your order.
  • Cancellation: You may cancel your order within 1 hour of placement. After that, please contact customer support.

5. Shipping & Delivery

We offer shipping services to Ahmednagar and select locations. Please note:

  • Delivery times are estimates and not guaranteed
  • Shipping charges, if applicable, will be displayed at checkout
  • Risk of loss passes to you upon delivery of products
  • We are not responsible for delays caused by weather, carrier issues, or other unforeseen circumstances
  • You are responsible for providing accurate shipping information

6. Returns & Refunds

Our return policy is designed to ensure your satisfaction:

  • Return Period: Returns are accepted within 7 days of delivery
  • Condition: Products must be unused, in original packaging, with all tags attached
  • Non-Returnable Items: Custom orders, opened paints, and certain sanitaryware items may not be eligible for return
  • Refund Process: Refunds will be processed within 7-10 business days after inspection
  • Shipping Costs: Return shipping costs are the responsibility of the customer unless the product is defective

🔄 For Damaged Products: If you receive a damaged or defective product, please contact us immediately with photos. We will arrange for replacement or refund at no additional cost.

7. User Account

If you create an account on our Site, you are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account
  • Providing accurate and complete registration information

We reserve the right to suspend or terminate accounts that violate these Terms.

8. Intellectual Property

All content on our Site, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Priyanka Traders or our content suppliers and is protected by intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content without our express written permission.

9. Prohibited Use

You agree not to use our Site or services for any prohibited purpose, including:

  • Violating any applicable laws or regulations
  • Infringing on the rights of others
  • Transmitting malware, viruses, or other harmful code
  • Attempting to gain unauthorized access to our systems
  • Engaging in fraudulent or deceptive activities
  • Interfering with the proper functioning of the Site

10. Disclaimer of Warranties

OUR SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

⚠️ Important: We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRIYANKA TRADERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your use or inability to use our Site or services
  • Any conduct or content of any third party on the Site
  • Unauthorized access, use, or alteration of your transmissions or content

Our total liability to you shall not exceed the amount you paid for products purchased through our Site.

12. Indemnification

You agree to indemnify, defend, and hold harmless Priyanka Traders and our affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your use of our Site or services
  • Your violation of these Terms
  • Your violation of any third-party rights

13. Termination

We may terminate or suspend your access to our Site immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to use the Site will cease immediately. Provisions that by their nature should survive termination shall survive, including intellectual property provisions, warranty disclaimers, and limitations of liability.

14. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Ahmednagar, Maharashtra.

15. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Site after those revisions become effective, you agree to be bound by the revised terms.

16. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

📞 Get in Touch:

Email: legal@priyankatraders.com

Phone: +91 98765 43210

Address: 123 Market Street, Ahmednagar, Maharashtra 414001

Website: www.priyankatraders.com